Privacy Policy

Velocity Airport Solutions ("Velocity", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.velocityairportsolutions.com (the "Site") or interact with our sales, support, and engineering teams.

1. Information we collect

We collect two categories of information:

• Information you provide — name, company, job title, email address, phone number, country, project details, and any content you submit through contact forms, quote requests, or our chat assistant.
• Information collected automatically — IP address, browser type, device identifiers, referring pages, and usage data collected through cookies and similar technologies for analytics and security.

2. How we use your information

We use the information we collect to:

• Respond to inquiries, quote requests, and technical support tickets.
• Provide, operate, and improve our products, services, and website.
• Send operational messages, project updates, and, where permitted, marketing communications.
• Comply with legal obligations and enforce our agreements.
• Protect the security and integrity of our systems and customers.

3. Legal bases for processing (EEA / UK)

If you are located in the European Economic Area or the United Kingdom, we process personal data under one of the following legal bases: performance of a contract, our legitimate business interests, your consent (which you may withdraw at any time), or compliance with a legal obligation.

4. Sharing your information

We do not sell personal data. We may share information with trusted service providers who support our operations (hosting, analytics, email delivery, CRM), with professional advisors, with authorities when required by law, and with affiliated companies within the GECI group for project delivery. These parties are bound by confidentiality and data-protection obligations.

5. International data transfers

Velocity operates globally, and personal data may be transferred to and processed in countries outside your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required to comply with legal, tax, and accounting obligations.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, to object to processing, to data portability, and to lodge a complaint with a supervisory authority. To exercise these rights, contact us at [email protected].

8. Cookies

The Site uses cookies and similar technologies for functionality, analytics, and performance. You can control cookies through your browser settings. Disabling cookies may affect some parts of the Site.

9. Security

We implement technical and organisational measures designed to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the Internet is completely secure, however, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date above and, where appropriate, by additional notice.

11. Contact

Questions about this Privacy Policy or our data practices can be sent to [email protected] or by post to: Velocity Airport Solutions, Parque TecnoBahía 29, Carretera Puerto Santa Maria, 11500 El Puerto de Sta María, Cádiz, Spain.